Useful Information

Get transportation, gourmet and sightseeing information at ‘Shinjuku Expressway Bus Terminal’.

Shinjuku Expressway Bus Terminal is directly connected to Shinjuku Station, located at the South Exit. Not only the Expressway Bus and Taxi stand, there is also a Tourist Information Center and Restaurant.

~ Floor Plan ~
2F: Pedestrian Area / Station Facilities
3F: Highway Bus Arrivals Floor / Taxi stand
4F: Highway Bus Departures Floor

“Tourist Information Center” is located at the taxi stand on the third floor. Once entered, you will see a woman in Kimono (Japanese dress). They will explain to you the sightseeing information in Tokyo and recommended sightseeing course for Shinjuku. In addition to the pamphlet on which Tokyo sightseeing spots were posted, there is an English paper map version of Shinjuku.


The Information Counter on the 3rd floor, provides English and Japanese support and are available at all hours. Chinese support can be at irregular hours.

Free Wi-Fi is available in the large waiting room near the ticket sale on the 4th floor.


Address 5-24-55 Sendagaya, Shibuya-ku, Tokyo
Business Hour ■ Tourist Information Center 6:30 – 23:00
■ Waiting Room 3:30 – 25:30
■ Information counter 7:00 – 23:00
■ Manned ticket office (Supported reservation systems)
・ (5:50 – 23:45)
・ (6:20 – 24:00)
・ Hassha Orai Net (5:50 – 23:45)
・ Airport Limousine (4:10 – 23:00)
■ Automatic ticket machine (Supported reservation systems)
・ (5:00 – 24:55)
・ (5:00 – 24:55)
・ Hassha Orai Net (5:00 – 24:55)
・ Airport Limousine (first dept. – 25:30)
■ Coin lockers 30 minutes before first departure to final departure
■ ATM 30 minutes before first departure to final departure
■ Convenience store 3:30 – 25:30
■ Souvenirs 6:00~24:00
Closed None

NOTE: Facility information such as opening hours, closing time or additional details may be subject to change, so please be sure to check the latest information directly at the shop.

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