Useful Information

Shinjuku Expressway Bus Terminal Guide — Buses, Sightseeing, and Travel Tips

Your Convenient Hub for Buses, Sightseeing, and Local Tips

Your Convenient Hub for Buses, Sightseeing, and Local Tips

Shinjuku Expressway Bus Terminal (known as Busta Shinjuku) is directly connected to Shinjuku Station’s South Exit and is Japan’s largest highway bus terminal. It offers easy access to destinations across the country, making it an ideal starting point for your journey.

In addition to highway buses and taxis, the terminal features a Tourist Information Center, restaurants, shops, and free Wi-Fi, making it a great place to relax and get your bearings.

Floor Guide

  • 2F: Pedestrian Access / Station Facilities
    Direct connection to JR Shinjuku Station and nearby shopping areas.
  • 3F: Bus Arrivals / Taxi Stand / Tourist Information Center
    Bus arrival gates and taxi stand.
    Tokyo Tourist Information Center: Offers sightseeing information with multilingual support.
  • 4F: Bus Departures / Tickets / Waiting Area
    Departure gates for highway buses.
    Ticket counters and vending machines.
    Spacious waiting area with free Wi-Fi, coin lockers, convenience store, and souvenir shop.

Tourist Information Center (3F)

bus-terminal_tourist-info-center

Friendly staff are ready to assist in multiple languages and offer useful tips about Tokyo’s top sights, local transportation, accommodations, and more. Pamphlets and maps, including an English version of Shinjuku, are available.

Hours: 6:30 am – 11:00 pm daily
Languages Supported: Japanese, English, Chinese, Korean

Facilities & Services

  • Free Wi-Fi throughout the terminal
  • Coin lockers (4F)
  • Convenience store, souvenir shops, and ATMs
  • Nursing room, changing rooms, and accessible restrooms
  • Currency exchange and luggage delivery services

Easy Access to Popular Destinations

Buses depart to various regions, including:

  • Kanto and Airports: Haneda / Narita
  • Mount Fuji, Hakone, and Shizuoka
  • Hokuriku and Shinshu Regions: Niigata, Nagano, Kanazawa, Matsumoto
  • Tohoku and Kansai Regions: Sendai, Nagoya, Osaka, Kyoto

Departure gates are colour-coded by area, making it easy to find your bus.

Whether you’re setting off on a long-distance journey or exploring Tokyo, Shinjuku Expressway Bus Terminal provides all the services and support you need for a smooth and enjoyable travel experience.

Information

Address 5-24-55 Sendagaya, Shibuya-ku, Tokyo
Opening Hours Tourist Information Center: 6:30 am – 11:00 pm
Waiting Room: 3:30 am – 1:30 am (next day)
Information Counter: 7:00 am – 11:00 pm
Manned Ticket Office (Highwaybus.com): 5:50 am – 11:45 pm
Manned Ticket Office (Kousokubus.net): 6:20 am – 12:00 am
Manned Ticket Office (Hassha Orai Net): 5:50 am – 11:45 pm
Manned Ticket Office (Airport Limousine): 4:10 am – 11:00 pm
Automatic Ticket Machines (Highwaybus.com / Kousokubus.net / Hassha Orai Net): 5:00 am – 12:55 am
Automatic Ticket Machines (Airport Limousine): First departure – 1:30 am (next day)
Coin Lockers: 30 minutes before first departure to final departure
ATM: 30 minutes before first departure to final departure
Convenience Store: 3:30 am – 1:30 am (next day)
Souvenir Shop: 6:00 am – 12:00 am
Closed Open daily (no holidays)
Website http://shinjuku-busterminal.co.jp/en/

Note: Facility hours and services are subject to change. Please check the official website or contact the terminal directly for the latest information before your visit.

Access Map

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